Terms and Conditions

Money-Back Guarantee on private training

Phoenix Kickboxing & Self-Defense (PKB&SD) is proud to offer you a 60-day (from date of purchase) money-back guarantee on all private training sold through PKB&SD.

If you’re trying a session for a group of sessions for the first time, and are not satisfied with either the first session or cannot begin your session(s), don’t worry. Just let us know why you’re unable to train, and we'll issue you a full refund.

To initiate this process, please email us at john@phoenix.fitness or contact by phone at 

(208) 240-5967. Refunds will be issued to your original payment method.

TRANSFERS

If you are past your first session and are unable to continue for any reason (moving for example) you are able to transfer your remaining sessions. We reserve the right to accept or refuse any potential client for any reason. However in most circumstance we are able to transfer the sessions smooth and easy. In order to begin the transfer, both incoming and outgoing clients must contact us either at john@phoennix.fitness or by phone at (208) 240-5967.